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Frequently Asked Questions
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Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We offer elegant gift wrapping and special packaging to make your purchase even more memorable. Whether you’re celebrating a special occasion or simply surprising a loved one, our beautifully wrapped packages add an extra touch of thoughtfulness and charm. Just let us know your preference at checkout, and we’ll take care of the rest!
Our appointment usually lasts for 30 minutes to an hour. Our skilled artisans will guide you through each process from selection of materials, design to final product in detail.
Each of our jewellery is crafted from hypoallergenic materials, ensuring that even those with sensitive skin can wear our pieces with confidence. Our commitment to using high-quality, skin-friendly metals and gemstones means you can enjoy the beauty of our designs without any worries about irritation or allergic reactions.
Yes, we do! We offer repair services for damaged jewellery to help restore your cherished pieces to their original beauty. Please contact our customer service team with details about the damage, and we’ll guide you through the repair process.